Delivery Information
At Fusion Flare, we are committed to providing you with a seamless and efficient shopping experience, from order placement to delivery. Here’s everything you need to know about our delivery process:
Order Processing
- Processing Time: Orders are processed within 1-2 business days of receipt. You will receive a confirmation email once your order has been processed and is ready for shipment.
- Business Hours: Our standard processing times are Monday through Friday, excluding public holidays. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Options
- Standard Shipping: Enjoy our standard shipping service with estimated delivery times ranging from 3-7 business days, depending on your location.
- Expedited Shipping: For faster delivery, choose our expedited shipping option. Orders will typically arrive within 1-3 business days.
- International Shipping: We offer international shipping to select countries. Delivery times and costs vary based on destination. Customs duties and taxes are the responsibility of the recipient.
Shipping Costs
- Domestic Shipping: Shipping costs are calculated based on the weight of your order and your delivery location. You will see the shipping cost at checkout before finalizing your purchase.
- Free Shipping: Enjoy free standard shipping on orders over [insert amount] within [insert country/region].
- International Shipping Costs: Shipping costs for international orders will be calculated at checkout and may vary based on your location.
Order Tracking
- Tracking Information: Once your order has shipped, you will receive an email with tracking information so you can monitor the progress of your delivery. You can also track your order through your Fusion Flare account.
Delivery Issues
- Missing or Damaged Items: If your order arrives with missing or damaged items, please contact our customer service team within 7 days of receipt. We will assist you in resolving the issue as quickly as possible.
- Incorrect Address: Please ensure your delivery address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Contact Us
If you have any questions or need further assistance with your delivery, our customer service team is here to help. Reach out to us at [insert contact information] and we’ll be happy to assist you.
Thank you for shopping with Fusion Flare. We look forward to serving you!